The Illusion of ‘Plug-and-Play’ AI—And What We’ve Learned As AI experts, we’ve explored countless solutions, including so-called ‘plug-and-play’ AI tools—systems that claim to deliver instant results with little to no setup. At first glance, this idea seems efficient: install the tool, activate it, and expect AI to start delivering results immediately. However, through real-world implementations, we’ve learned that meaningful AI … Read More
The Real Story of AI Onboarding: Lessons Learned & How We’re Doing Things Differently
The Excitement of Getting Started When we first started our BetaTest of AI solutions, there was a lot of enthusiasm. We were excited to go beyond the classroom and implement a fully functioning AI Voice Agent. The idea was to create an AI assistant handle customer inquiries and support seemed like a no-brainer. The client was excited, and we were … Read More